heh... years ago i was working on the IT department of a company, technical suport branch. Mind you, it was a NGO big enough to have represantations in most cities in Brazil.
Problem is, said company has as goal support commerce and enterprise on all levels, specially the low, independent, tiny scale one.
That said, this episode happened in the mid 80s, when the best computer we could hope to get was a mighty... PC AT 80286... *twitch* *twitch*
One day, mr. Takamatsu (that would be me) was there, sitting on his desk, trying his best to ressurect a defunct PC XT 8086 when the phone rings.
It was the IT supervisor of a minor branch in the ass end of a backwater city in one of the most remote regions of the nation (yes, in the middle of the Amazon jungle. Literally.)
Guy was complaining disc 4 of the copy of MS Word we sent him wasn't reading (no wonder, considering it was those crappy Verbatim 5 1/4" floppies. double density, to make it worse.)
Std proceedure. Mate, send us the copies of the defective software and we'll send you a new one.
Since they needed it to implement the office, instead of waiting for the defective copy to arrive, i sent a new copy at high priority, all with the knowledge and agreement from the boss, of course.
So, one week goes by, and no mail. Two weeks goes by, nothing. Three weeks goes by and there was poor Takamatsu about to load up a legal ram and point it towards the mentioned supervisor's ass, when comes the mailman with this thick and large brown paper parcel. And heavy, to boot. Almost 1.3 pounds.
WTF, thought me? After all, it was supposed to have only eight 5 1/4" floppies...
When i opened, i got torn between laughing and buying a ticket to murder the guy.
True to his word, he sent the copies of the floppies.
Photocopies...
From BOTH sides, after all, it was a double density floppy, so you had data recorded on both sides... oh... and photocopies of the manual as well...
In the end, we settled for laughing at the matter, bumping it to the boss and have him yell at the guy. :)
» Edited on: 2010-12-08 04:12:14