This was posted on the Rift Facebook page last night:
Hey, Folks-
We do hear that a lot of you have questions about head start and pre-orders. Many of you are asking about how to download the game and when everything you have pre-ordered will be available for you. We are not ignoring you. We are just getting facts together and making sure we have the most up to date information for you before we address all of your concerns.
I will be making post tomorrow with answers to a lot of your questions about pre-order and head start. We are working to make sure you have a great head start experience. I'll get everyone up to date with all of the information that I have tomorrow.
The community team has been completely focused on paying attention to the forums, helping to communicate to and from the developers and working closely with Customer Support during Beta 7. But now our focus is on getting you all into Head Start. We will do our best to keep you updated and answer your questions as quickly as we can.
We are looking forward to welcoming you back to Telara. Your new MMO home.
Cindy Bowens
Community Lead
Rift
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